How to make a Health Services appointment
Columbia Medical Services operates out of John Jay Hall and provides services for routine health matters, ongoing conditions, and well-woman gynecological services.
Upon enrollment and payment of the health services fee, Columbia students are provided with a Primary Care Provider (PCP), and we are generally encouraged to make all of our appointments with that individual. You can change your PCP online via the Open Communicator.
Medical Services is split into 3 practice groups: Morningside, Broadway, and Amsterdam. These practices are all located in John Jay Hall in the following locations:
- Morningside: 3rd floor
- Broadway: 4th floor, to the left at the top of the stairs
- Amsterdam: 4th floor, to the right at the top of the stairs
- In the case of an emergency, go to St. Luke’s-Roosevelt Hospital ER on Amsterdam at 113th St (212-523-3335), call CU-EMS at (212) 854-5555, or dial 911 if you are off-campus.
- Otherwise, call Medical Services at (212) 854-7426 or visit the Open Communicator, an online platform from which you can schedule, reschedule, or cancel an appointment. The appointment times are as follows:
- Monday through Thursday: 8:00am - 6:30pm
- Friday: 8:00am - 5:00pm
- Saturday: 10:00am - 3:30pm
- When scheduling an appointment, students will be asked to fill out a pre-visit questionnaire, which takes about 5-10 minutes to complete.
- Students should arrive at least 10 minutes early to their appointment. Upon arrival, check in either with a receptionist or at a kiosk. Scan your CUID at the kiosk and you will be prompted with check-in instructions.
- If you want to talk to a Clinician after these hours, you can call (212) 854-9797.
- For an acute illness or injury, students can go to the Urgent Care Area, located on the 3rd floor of John Jay Hall, during the regular hours listed above. Upon your arrival, sign in and fill out a form at the front desk. If you are experiencing severe symptoms, inform the front desk immediately. Students are treated in order of the severity of their illness, so the wait time may be varied.